Last Updated: 29th August 2024
At Revlrr.com, we are committed to safeguarding your personal information and ensuring your privacy is protected. This Privacy Policy outlines how we collect, use, and secure your data in compliance with Australian Privacy Principles (APPs) and global regulations like the GDPR. By understanding our practices, you can use our services with confidence, knowing your privacy is our top priority.
 At Revlrr.com (“Revlrr”), safeguarding your personal information is a top priority. We are committed to complying with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth), which regulate the way we collect, use, and disclose personal information.
‘Personal information’ refers to any data or opinion that can identify or reasonably be used to identify an individual. This Privacy Policy outlines how Revlrr handles personal information collected, stored, and processed by us.
For users in the European Union (EU), we also adhere to the General Data Protection Regulation (GDPR) to ensure your personal data is processed lawfully, fairly, and transparently.
This Privacy Policy is reviewed and updated regularly to reflect changes in our operations or legal requirements. We encourage you to review it periodically.
We collect various types of personal information to provide our products, services, and support. This information is collected through multiple platforms, including our website, mobile applications, email, and telephone interactions. The type of information we collect depends on your interaction with our services.
Not all the information we collect is classified as “Personal Information” because it may not directly identify you. Most of the “User Generated Content” you share, intended for public consumption, falls under this category. However, if non-personal information is linked to personal data, it will be treated as personal information under this policy.
There are instances where users may inadvertently provide us with personal information outside our requested parameters or through unintended channels. While we make every effort to protect all such data, it may not be fully governed by this policy due to the nature of its collection.
Additionally, personal information shared through platforms beyond our control, such as social media or public forums, will be governed by the privacy policies of those platforms. However, once such information is collected by Revlrr, it will be protected in accordance with this policy.
When using our services, you may be asked to provide specific types of personal information. This could occur through our website, mobile apps, online courses, chat systems, phone, or in-person interactions. At the point of collection, we will provide you with a Collection Notice to explain the purpose for which the information is being collected.
The types of information we may request, collect, or process include:
– Account Details: username, password, and profile picture
– Contact Information: email address and phone number
– Location Details: physical address, billing address, and timezone
– Identity Verification: full name, proof of identity (e.g., driver’s license, passport), proof of address (e.g., utility bill), and photograph
– Financial Information: credit card details, wire transfer information, payment processor details (e.g., Skrill, PayPal), and tax numbers
– User-Generated Content: project descriptions, bid descriptions, user profiles, reviews, messages, and other content you may upload
You may authorize us to connect with your accounts on other platforms, such as Facebook, LinkedIn, or Google, to collect personal information. The data collected from these platforms will be governed by this Privacy Policy. You can stop this data collection by revoking our access on the third-party platform or by contacting our support team.
We may also collect information from public sources or receive data from third-party payment providers, which might include:
– Basic Details: username and profile picture
– Contact Information: email address and phone number
– Location Details: physical address, billing address, and timezone
– Financial Information: payment account details (e.g., PayPal email address and physical address) and wire transfer information
– List of Contacts**: email provider address book
– User-Generated Content: information related to user profiles, including public reviews and other content
We maintain records of our interactions with you, including details of the products, services, and support provided. This includes passive data collection, such as your GPS coordinates if enabled on your device, where required for service delivery.
The types of information we collect during service use include:
– Metadata: IP address, device and connection information, referring web page, standard web log information, language settings, timezone, and other usage data
– Device Information: device identifiers, device type, hardware capabilities, and installed plugins
– Location Data: GPS coordinates
– Interaction Data: pages viewed, buttons clicked, time spent on pages, search keywords, and other actions taken on our platform
Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device when you visit our website. They help us remember your preferences, improve site performance, and deliver targeted content.
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our platform.
Our website may contain links to third-party websites that are not operated by us. These links may be included for your convenience or shared by other users. Please note that we are not responsible for the privacy practices of these third-party websites. We recommend reviewing the privacy policies of any website you visit before providing your personal information.
The primary purpose of collecting your personal information is to provide the products or services you have requested. Specifically, we may use your information for the following purposes:
– Service Provision: To deliver the services or products you have requested.
– User Contracts: To facilitate the creation and management of User Contracts as outlined in our Terms of Service.
– Support: To provide technical support and respond to your inquiries or complaints.
– Marketing: To promote additional programs, products, or services that may be of interest to you, unless you opt out of such communications.
– Platform Operation: To debug, test, and operate our platform, ensuring its continued functionality.
– Data Analysis: To conduct research, perform data analysis, and improve our platform and services.
– Legal Compliance: To comply with legal and regulatory obligations.
– Consent-Based Uses: For any other purpose with your consent, unless you withdraw such consent.
-Consent: When you have given explicit consent for us to process your information.
– Contractual Necessity: When processing is necessary to fulfill a contract to which you are a party.
– Legal Obligations: When processing is required to comply with legal obligations.
– Vital Interests: When processing is necessary to protect your vital interests or those of another individual.
– Legitimate Interests: When processing is necessary for our legitimate interests, provided these do not override your rights and freedoms.
By registering with Revlrr, you agree to receive communications from us related to site activities, security measures, identity verification, and updates. Rest assured, your information will never be shared with third parties for marketing purposes without your consent.
In the event of a data breach that is likely to result in serious harm to individuals whose personal information is involved, Revlrr will promptly notify the affected individuals and the Office of the Australian Information Commissioner (OAIC) as required under the Notifiable Data Breaches (NDB) scheme. We will provide information about the breach, the potential impact, and the steps we are taking to mitigate any harm.
Third-Party Service Providers
Your personal information may be disclosed to third-party service providers who assist us in operating our platform and providing our services. These providers may be located outside of Australia, including in cloud-based environments. All third-party service providers are contractually obligated to use your information only on our behalf and in accordance with our instructions.
– Cloud Hosting Providers: For storage, networking, and other related services
– SMS Providers: For communication and verification purposes
– Payment and Banking Providers: For processing financial transactions
– Marketing and Analytics Providers: For improving our platform and services
– Security Providers: For protecting our platform and users
You may choose to grant third-party applications access to your Revlrr account through our API or other integrations. Depending on the permissions granted, these applications may access personal information or perform actions on your behalf. These third-party applications are not controlled by Revlrr and are subject to their own privacy policies. You can revoke access to these applications through your account settings.
We may also disclose your personal information to third parties within or outside of Australia under the following circumstances:
– Service Provision: When necessary to provide the product or service you have requested.
– Legal Obligations: In response to court orders, subpoenas, or other legal requests.
– Lawful Requirements: When otherwise permitted or required by law.
– Consent-Based Transfers: For other purposes with your consent.
– Corporate Transactions: In the event of a merger, acquisition, or sale of assets, we reserve the right to transfer user information to the new entity, subject to legal requirements.
If we transfer your personal information outside of Australia, we will take reasonable steps to ensure that the recipient complies with this Privacy Policy and the APPs or is subject to a law or binding scheme that offers similar protection.
You have the right to access and correct the personal information we hold about you. To request access or correction, please contact us at [insert contact email]. We will respond to your request within a reasonable timeframe.
If your request for access or correction is refused, we will provide you with a written explanation of our decision and information on how you can lodge a complaint with the OAIC if you are not satisfied with our response.
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Once your personal information is no longer needed, we will take reasonable steps to destroy or de-identify it securely.
You may also request the deletion of your account and associated personal information by contacting us at [insert contact email]. Please note that some information may be retained for legal or operational reasons.
If you believe that your privacy has been breached or have a complaint about our handling of your personal information, please contact us at [insert contact email]. We take all complaints seriously and will investigate your concerns promptly.
If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Revlrr
457 Elizabeth Street
Surry Hills
NSW 2010
Australia
hello@woocommerce-665077-2670959.cloudwaysapps.com
Australia —
457 Elizabeth Street
Surry Hills, NSW 2010
+61 2 9430 6183
hello@revlrr.com
